Happy Wednesday Creatives !!! We are so happy to welcome Kim Sayatovic of Belladeux Event Design to the blog today to share some insight to the best ways to work with our vendor partners .
When you work in the creative business, collaboration is a large part of our everyday lives. Of course, collaboration welcomes a variety of different personalities that you’ll need to manage in order to be successful.
Now, this is not to say that every creative partner needs to be your best friend – you just need to be able to work well together and establish an open channel of communication.
When working on an event, one of my priorities is to balance the needs of each and every vendor. It’s no secret that the best events are those that have a solid team behind it, so it’s essential for us to all be on the same page. What I’ve found to work best for me is to always be prepared. My events are timed down to the minute, so my team knows when and where they need to be well in advance. I’m always open to accommodating to someone else’s scheduling or physical needs, as long as it doesn’t interfere with the event itself.
It all comes down to ensuring that everything runs like a fine-tuned instrument. For example, if the cake can’t be delivered until the table is set up, then be sure that the furniture people are coming first. If that’s not possible, offer to stop by and pick up the cake table so the baker can deliver within their time frame. Aim to be adaptable to different vendors’ schedules, as long as it fits into the overall timeline.
Of course, there are times in which you’ll have to deal with a rather difficult vendor who isn’t working well within the team. Sometimes it’s two vendors who don’t get along, in which case it may be up to you to step in as mediator. When that time comes, address the issue by giving them a call and being respectful, but firm. If they don’t step it up after the first call, schedule a face-to-face meeting to see how you can resolve the situation. If they continue to let you down, it may be time to replace them if it’s feasible within the timeline.
However, if it’s too close to the event date to let them go and find a replacement, keep the client out of the drama and take over as much as you can. Once the event is over, you’ll know never to use their services again. One word of caution: never badmouth another vendor, no matter how disappointing they may have been. Although they may not earn your referral, saying negative things can end up looking bad on you.
When it all comes down to it, the key to managing vendor personalities is simply to be respectful and treat everyone the way you want to be treated. Remember: you’re all working towards a common goal and the best way to achieve it is to work together!
Kim Sayatovic is the Founder and Chief Creative Officer of Belladeux Event Design, a full service wedding and event design firm based in New Orleans, Louisiana.